Refund and Cancellation Policy

Cancelling

Plans do not renew automatically, so there is nothing to cancel. You simply choose whether to buy another plan when the current one ends.

When we refund

• You were charged twice for the same plan.
• Your payment went through but your plan was not activated and we could not fix it.
• You were charged the wrong amount because of an error on our side.

When we do not refund

Because access starts immediately, we do not refund a plan that has already been activated and used, or refund because of trading results. RiskQuo does not promise any trading outcome.

How to ask

Contact us through the Contact page within 7 days of the payment. Please include your username, the date and amount, and the payment reference from your receipt. We reply within 2 working days.

How long it takes

An approved refund is sent back to the original payment method through Razorpay. It normally reaches you within 5 to 7 working days, depending on your bank.